Product: Premier Pools And Spas Swimming Pool Installation Clear all filters (9 of 9 reviews match)
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Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
Premier Pools And Spas - WARNING. Be careful to use the services of this company!
I was offered a price of $38,800 for my pool construction.Here are the problems I had during my yearlong nightmare: - Deadlines were missed - They started building, then didn't do anything for weeks. Construction was delayed several weeks. - One year (!) after they...
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1.4
Product
Premier Pools And Spas Swimming Pool Installation
I didn't like
  • Customer service and pool construction
#1043959
Reply to reviews
I came across these reviews some months back when we were interviewing to have our pool built and I after careful consideration selected Premier Pools and Spas of Austin. I am happy to review that I had a wonderful experience with my pool build. Steve and Crystal truly...
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Anonymous
Anonymous

You must be one of the few lucky ones. I have heard of nothing but horrible behavior from the Hendersons.

5.0
Product
Premier Pools And Spas Swimming Pool Installation
#971393
Reply to reviews
Don't ever use premier pool in Tampa.We were warned about them and we are being lied to at this point. We are 16 weeks into an 8 week project and have a lot of money invested. We call and call and call because they can't get anyone to work and make weekly promises and...
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Anonymous
Angela

Don't be fooled by this company. They may act professional but thats all it is.....an act. They are pathetic in the way they do business and they have not completed our pool...

Anonymous
Anonymous

We have been dealing with the same problems since Oct when construction began. They still have to fix pavers that are done wrong. Plumb salt water chlorinator, finish drain co...

1.0
Product
Premier Pools And Spas Swimming Pool Installation
I didn't like
  • Non completion
  • Customer service responsiveness
  • Lack of communication
#920506
Reply to reviews
I have just learned, via a professional appraiser for pools, that Premier Pools and Spas in Tampa DID NOT USE the real Pebble Tech product that they promised in my contract. As a results, my pool water has a very dingy green tint to it. I have requested that Premier...
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Anonymous
Elva

you can escalate your concerns by emailing complaints@ppas.com which goes directly to Premier Franchise Management.

Product
Premier Pools And Spas Swimming Pool Installation
#914030
Reply to reviews
They have recently obtained a license to build pool in Florida, but after my experience, their license should be pulled and they should be barred from Florida. I contracted with them in January 2016 and my pool is till not done, will not pass safety inspections, the...
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Anonymous
Elva

Worst nightmare, I'm going with lawyers now.... 14 months.... that is enough but you can escalate your concerns by emailing complaints@ppas.com which goes directly to Premier ...

Anonymous
Anonymous

I had the most pleasant experience with this company. I contracted in Oct 2015 and the pool was done by Jan 2016. No problems or complaints. Any little things I saw that neede...

Product
Premier Pools And Spas Swimming Pool Installation
#883447
Reply to reviews
Please find the following information for your use in working with Premier Pools and Spas. I contacted premier Pools and spas, in the last few weeks of Feb., regarding a quote for a Pool, Spa and Decking at my home in Houston, Texas. I met with one of their...
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1.3
Product
Premier Pools And Spas Swimming Pool Installation
I liked
  • Unethitical business
I didn't like
  • Pressured contract closure
  • Wasted my time
  • Unethical business
#869408
Reply to reviews
Donald Boucher collected over 90% of payment and our pool /backyard is only 60% complete.Corporate won't help. Donald has scammed numerous people from Modesto area to Redwood City, Santa Clara County, and Santa Cruz. How many more people will fall victim to this...
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1.0
Product
Premier Pools And Spas Swimming Pool Installation
I didn't like
  • Delivery delay
#865265
Reply to reviews
I purchased a pool from Dallas Office of Premier Pools and Spas and am not a happy customer. I had issues of Bad Designs, Poor Communications, and additional costs during installation. The Pool has been partially completed for 2 months now and all final payments have...
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1.7
Product
Premier Pools And Spas Swimming Pool Installation
I liked
  • Proposed value of product
I didn't like
  • That there was cost overuns
  • No response from warranty
#844952
Reply to reviews

Premier Pools And Spas Swimming Pool Installation Review

#883556
1.0
Details
They collect money ahead of any phase, and you are at their mercy. I was the lucky one, they finished mine in just under 6 months. I heard they could take up to a year to complete. Poor work, my pool tile is falling off now, cracked concret. Save your money and lots of headache!! I'll add photos soon
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