Premier Pools And Spas Swimming Pool Installation Reviews

1.0
(5 reviews)
Value for money
Price Affordability
Product or Service Quality
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Don't ever use premier pool in Tampa.We were warned about them and we are being lied to at this point. We are 16 weeks into an 8 week project and have a lot of money invested. We call and call and call because they can't get anyone to work and make weekly promises and have NEVER delivered on their promises. You have been warned, and I can't say it enough, doNOT use them 4 friends started pools with other vendors and they are already complete....
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Anonymous

Anonymous On the east coast it is the same issue. They don't hire workers-one person worked on the pool and all the other pools in the area. No CREW whatsoever. Front loaded for work th...

1.0
I didn't like
  • Non completion
  • Customer service responsiveness
  • Lack of communication
#920506
I have just learned, via a professional appraiser for pools, that Premier Pools and Spas in Tampa DID NOT USE the real Pebble Tech product that they promised in my contract. As a results, my pool water has a very dingy green tint to it. I have requested that Premier provide me the name and address of the company that completed the pool finish, but they have refused to do so to date. The following issues remain unresolved: 1. Repair the auto...
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They have recently obtained a license to build pool in Florida, but after my experience, their license should be pulled and they should be barred from Florida. I contracted with them in January 2016 and my pool is till not done, will not pass safety inspections, the decking has been torn up and left now for 2 weeks leaving my pool unusable; the travertine tiles remain sunken and some are broken. The motor doesn't work correctly; the ozone...
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Anonymous

Anonymous I had the most pleasant experience with this company. I contracted in Oct 2015 and the pool was done by Jan 2016. No problems or complaints. Any little things I saw that neede...

Anonymous

Anonymous I contact them in December. First payment in February 2016 and still not done, every body should be aware before start with them

Please find the following information for your use in working with Premier Pools and Spas. I contacted premier Pools and spas, in the last few weeks of Feb., regarding a quote for a Pool, Spa and Decking at my home in Houston, Texas. I met with one of their representatives, Mr. Justin Ostrom, at their office in Pearland, Texas, just outside of Houston, on 25-Feb. at which time we laid out the pool, discussed the details, and generally worked out...
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1.3
I liked
  • Unethitical business
I didn't like
  • Unethical business
  • Pressured contract closure
  • Wasted my time
#869408
Donald Boucher collected over 90% of payment and our pool /backyard is only 60% complete.Corporate won't help. Donald has scammed numerous people from Modesto area to Redwood City, Santa Clara County, and Santa Cruz. How many more people will fall victim to this criminal? We all need to collaborate to file a class action suit against this person. Furthermore, the corporate or parent company who has familial ties with Donald should have legal...
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I purchased a pool from Dallas Office of Premier Pools and Spas and am not a happy customer. I had issues of Bad Designs, Poor Communications, and additional costs during installation. The Pool has been partially completed for 2 months now and all final payments have been made and I cannot get the company to finish the installation. Poor Communications, No Service after installation (Or they have your Money). They missed a whole step per the...
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1.7
I liked
  • Proposed value of product
I didn't like
  • No response from warranty
  • That there was cost overuns
#844952